FAQ

 

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept VISA, Mastercard, American Express, Shopify Pay, Apple Pay, and Google Pay.

 

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Please allow 5-7 business days for processing, packaging, and shipping. Delivery times may vary based on order volume, but we always strive to ship as quickly as possible.

 

DO YOU SHIP INTERNATIONALLY?

Yes, we ship to most countries worldwide! During checkout, you’ll be notified if your location is not eligible for shipping.

 

CAN I BECOME A SEJDA AMBASSADOR? 

To apply for our ambassador program, complete the application form on our website. Our team carefully reviews all submissions and will contact you if selected.

 

WHAT IS YOUR REFUND POLICY? 

All sales are final due to limited quantities. If an item arrives damaged or defective, please contact us within 7 days with a photo of the issue. Once verified, we will send a replacement at no extra cost.

 

WHERE DO YOU SHIP FROM?

Orders ship out from our warehouse located in Los Angeles, California.

 

ARE SEJDA PRODUCTS SOLD ON OTHER WEBSITES?

No, all Sejda products are sold exclusively on our official website, sejda.com. Any third-party sites claiming to sell our products are not affiliated with us and are likely counterfeit.

 

WHAT IS THE BEST WAY TO CONTACT SEJDA?

The best way to reach us is via email at contactsejda@gmail.com. Our team will respond as soon as possible.